Privacy Policy — hbajee24

1 Data We Collect

hbajee24 collects personal data from you directly when you register an account, make a deposit, contact our support team, or interact with our platform. We also collect certain technical data automatically as you use the site. The categories of personal data we collect are as follows:

Identity & Registration Data

• Full legal name (as shown on your official identity document)
• Date of birth (for age verification purposes)
• Gender (optional, for personalisation)
• National Identity Card (NID) number, passport number, or other government-issued ID reference where KYC verification is required
• Photograph or scanned copy of identity document (submitted during KYC verification)

Contact & Communication Data

• Email address
• Mobile phone number (Bangladesh-registered)
• Residential address (city, district, division)
• Records of all communications between you and hbajee24 support, including live chat transcripts and email correspondence

Financial & Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet account numbers associated with your deposits and withdrawals
• Bank account details (where bank transfer is used as a payment method)
• Deposit and withdrawal history, transaction amounts in BDT, transaction timestamps
• Betting and gaming activity history (markets bet on, stakes placed, outcomes, winnings)

Technical & Device Data

• IP address at time of registration and each login
• Device type, operating system, and browser version
• Session duration, pages visited, features used within the platform
• Geolocation data (country and region level only, derived from IP address)

hbajee24 does not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a minor, that data will be deleted promptly and the associated account closed.

2 How We Use Your Data

hbajee24 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which your data is used and the legal basis on which we rely for each:

hbajee24 will never use your personal data for a purpose that is incompatible with the purposes stated above without first obtaining your explicit consent or establishing a new lawful basis for the processing. You may withdraw consent for marketing communications at any time by contacting our support team.

3 Data Sharing & Third Parties

hbajee24 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data with trusted third parties only in the specific circumstances described below, and only to the minimum extent necessary for each stated purpose.

Payment Service Providers: To process your deposits and withdrawals, hbajee24 shares the minimum necessary financial data with payment partners including bKash, Nagad, Rocket, Upay, and selected Bangladesh commercial banks. These partners are subject to their own data protection policies and applicable financial regulations.

Identity Verification (KYC) Providers: hbajee24 uses third-party KYC verification services to confirm the identity and age of players. Your identity documents and personal details may be transmitted to these providers in encrypted form for the sole purpose of completing the verification check.

Game Technology Providers: hbajee24's platform integrates games and live casino content from certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and gameplay data for the purposes of game operation, fairness auditing, and technical support. They do not receive your full identity or financial data.

Legal and Regulatory Authorities: hbajee24 may be required by applicable law, court order, or regulatory directive to disclose your personal data to law enforcement or government authorities in Bangladesh or in other applicable jurisdictions. We will notify you of any such disclosure where we are legally permitted to do so.

All third parties with whom hbajee24 shares personal data are required, by contractual agreement, to process that data only for the stated purpose, to maintain appropriate technical and organisational security measures, and to delete or return the data once the purpose has been fulfilled.

4 Cookies & Tracking

hbajee24 uses cookies and similar technologies (such as local storage tokens and session identifiers) to operate the platform, maintain your login session, and understand how players interact with the site. The following categories of cookies are in use:

hbajee24 does not use third-party advertising cookies or behavioural tracking cookies that profile you across external websites. The analytics cookies we deploy collect data only on activity within the hbajee24 platform itself and are not shared with advertising networks.

5 Data Security

hbajee24 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and hbajee24 servers is encrypted using SSL/TLS protocols. Our site operates exclusively over HTTPS.
• Password Hashing: Account passwords are never stored in plaintext. hbajee24 uses industry-standard cryptographic hashing algorithms to store password credentials securely.
• Access Controls: Access to player personal data within hbajee24 is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational requirement may access identifiable player data.
• Two-Factor Authentication (2FA): hbajee24 supports two-factor authentication on player accounts as an additional layer of security against unauthorised login attempts.
• Regular Security Audits: hbajee24 conducts periodic security reviews of its platform infrastructure to identify and address potential vulnerabilities.
• Data Pseudonymisation: Where technically feasible, hbajee24 applies pseudonymisation techniques to analytics and reporting datasets so that individual players cannot be directly identified from aggregate data.

In the event of a data security incident that poses a risk to your personal data, hbajee24 will notify affected players via the registered email address on their account and take all necessary steps to contain the incident and mitigate any harm without undue delay.

6 Data Retention

hbajee24 retains your personal data for as long as your account remains active and for a defined period thereafter, as required by applicable legal, financial, and responsible gaming obligations. The following retention periods apply:

Once the applicable retention period has expired and there is no legitimate legal basis for further retention, hbajee24 will securely delete or permanently anonymise your personal data. Deletion requests submitted before the expiry of a mandatory retention period will be actioned as far as legally permissible — meaning data subject to a legal retention requirement cannot be deleted until that period has elapsed.

7 Your Privacy Rights

As a user of hbajee24, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at support@hbajee24 with your account username and a description of your request. We will acknowledge your request within 3 business days and aim to complete it within 30 days.

• Right of Access: You have the right to request a copy of the personal data hbajee24 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Minor details such as contact information can often be updated directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that hbajee24 delete your personal data. We will comply with erasure requests to the fullest extent permitted by law. Data subject to mandatory legal retention obligations cannot be deleted during the required retention period.
• Right to Restrict Processing: In certain circumstances — for example, where you contest the accuracy of data we hold, or where you object to our processing — you may request that we restrict how we process your data while the matter is resolved.
• Right to Data Portability: You may request that hbajee24 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to hbajee24 processing your data on the basis of legitimate interest, including for direct marketing purposes. Objections to direct marketing will be honoured immediately and without question.
• Right to Withdraw Consent: Where hbajee24 processes your data on the basis of your consent — for example, for promotional email communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8 Policy Updates & Contact

hbajee24 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this policy, we will notify registered players by email to the address associated with their account. The updated policy will also be published at /privacy-policy on the hbajee24 website, with the effective date clearly displayed at the top of the document.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle your personal data. Your continued use of the hbajee24 platform after a policy update constitutes your acceptance of the revised terms, provided that where any change requires your affirmative consent under applicable law, we will seek that consent separately before the change takes effect.

Contact Our Privacy Team: If you have any question, concern, or complaint regarding this Privacy Policy or the way hbajee24 processes your personal data, please reach out to us. We are committed to addressing all privacy-related enquiries with care and transparency.

hbajee24 respects your right to privacy and is committed to continuous improvement in how we collect, use, and protect your personal data. This policy represents our current practices as of 1 January 2026 and will be maintained and updated responsibly as the platform evolves.